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Guarantee and Return Information

Money-Back Guarantee

We want you to be happy. If you're not completely satisfied with anything you purchased from this site, we will gladly offer you a full refund. No questions asked! Simply send back what you don't like within 60 days. (Shipping costs are nonrefundable.)

Return Instructions

If you have your Order Summary:

Step 1: Please circle the item(s) you are returning.
Step 2: Detach and use the pre-printed RETURN LABEL provided. Please include the required postage.
Step 3: Send your return to us by UPS or insured parcel post.

If you do not have your Order Summary:

Step 1: Please enclose a letter indicating what you are returning, return reason, name, address, and your daytime phone number.
Step 2: Please indicate the return address listed below on the box when returning any item(s).

For your protection, ship the item and your return letter in a box via UPS or insured parcel post to:

HMR
194 Hanse Ave.
Freeport, NY 11520
Please Note: Shipping costs are non-refundable.

Always consult your physician before beginning any diet or physical activity program.

Unless otherwise stated, trademarks used herein are the sole and exclusive property of HMR with all rights reserved. A trademark symbol is sometimes, but not always, used to identify trademarks appearing on this web site. For a complete list of all HMR trademarks used in this web site, click here.

Copyright 1986-2016, HMR Weight Management Services Corp. (HMR), Boston, Massachusets. All rights reserved. HMR is a subsidiary of Merck & Co, Kenilworth NJ USA